Prepare for Civics support
How can we help?
Questions, feedback, or trouble with the app? Send us an email and we’ll help you sort it out.
We aim to respond within three business days.
Common questions
Quick answers
Does the app need an internet connection?
The 124 practice questions and saved progress work offline after installation. Opening links to official resources for the four location-specific questions requires internet access.
Do I need to create an account?
No. Prepare for Civics has no accounts or sign-in. Your progress is stored locally on your iPhone.
Where is my progress stored?
Progress is stored only on your device. It may be included in an Apple-controlled device backup if you have backups enabled.
How do I reset or delete my progress?
Use the reset option inside the app. Deleting the app also removes its locally stored data from that device.
Is $3.99 a subscription?
No. $3.99 is a one-time App Store purchase. There is no recurring subscription.
How do I request a refund?
Apple handles App Store purchases and refund requests. Use Apple’s Report a Problem service or contact Apple Support for purchase assistance.